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| Each guest is asked to provide feedback to help us evaluate how we are doing at meeting expectations. We get very good responses, and you can see from our customer feedback that our guests are satisfied with the quality, value, and convenience of renting from us. We take this feedback very seriously, and implement guests' suggestions for improved amenities and services. |
Our Favorite!
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Here is a chart made from the composite of all feedback questionaires received back from our guests over the past year. You can see that we are doing well to meet expectations. |
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| Click on a link below the "Dates of Visit" for complete guest evaluations. | ||||
| Dates of Visit | ||||
| February 22 - 24, 2008 | "Excellent" overall rating! Our housekeeper has tested the Bosch dishwasher several times, reporting that all is well with it. Please rinse your dishes before loading them into the dishwasher, for best results. | |||
| January 17 - 20, 2008 | This is a lovely note from a recent guest. We're so glad she enjoyed her special birthday at Lake Tahoe in our house/cabin, and look forward to her return visits. Christina, repeat guests get a special discount on their future rentals with us! |
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| January 11 - 13, 2008 | "Excellent" in all categories! Thank you!! |
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| November 2 - 4, 2007 | "Excellent" in 8 categories, including "Overall Rating" and "Value vs. Price". |
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| September 28 - 30, 2007 | "Excellent" value versus price and "Very Good" overall rating. |
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| September 6 - 9, 2007 | "Excellent" value versus price and "Very Good" overall rating. |
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| August 17 - 21, 2007 | "Excellent" Overall Rating, Value vs. Price, Outside Appearance, Location, and more. Since this guest's stay, we replaced the living room TV/DVD/Stereo. |
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| August 5 - 12, 2007 | "My wife, mother-in-law, nanny and I plan on making your home our home every year if you let us. We loved our stay with triplets in tow and would love to stay next year." We would love to have this family back again next year! |
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| July 29 - August 5, 2007 | "We had a wonderful week - thank you". A nice email from this family. | |||
| July 18 - 28, 2007 | Excellent overall rating. Great home! Thanks! |
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| March 2 - 4, 2007 | This was the 14th year this guest stayed in our house. Very Good overall rating. They are also very helpful with telling us what needs special attention! | |||
| November 17 - 19, 2006 | "Excellent" overall rating! |
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Zephyr Cove, South Lake Tahoe / Maria & Bob Tarn
/ Maria@TahoeTarns.com
This page updated 03/17/2008
818.879.1256
